Republican lawmakers in Texas have been inundated with messages over the past few days from constituents both supportive and concerned with President Donald Trump鈥檚 nominations and executive orders. So many people called into the Washington offices of Sens. Ted Cruz and John Cornyn over the weekend and Monday that staffers say they couldn鈥檛 keep up, leaving constituents frustrated by busy signals and full voicemail boxes.
Tom Smith, founder and director of Public Citizen Texas, says calling lawmakers is an important line of communication for constituents 鈥 frustrated or not.
鈥淚n a democracy, your ability to communicate your positions to your representatives or senators is essential,鈥 Smith said.
That line of communication seems to be broken, or at least busy, this week after President Trump鈥檚 flurry of executive actions and as the Senate convenes this week to confirm the president鈥檚 nominees to Cabinet positions. Many Texans trying to reach their lawmakers received the following message when they called Cornyn's and Cruz's offices recently: The mailbox is full; try again later.
So, constituents have instead taken to Facebook and Twitter to express their frustration at not being able to reach the senators.
鈥淚鈥檝e been trying to call for this past whole week just to explain where I stand,鈥 Alicia Euyoque from Edinburg said. 鈥淎nd every time I call, I go through the whole automated system, and then it tells me that there鈥檚 no one available and it just kind of cuts me off. It doesn鈥檛 even let me leave a voice message at this point.鈥
Cruz staffer Phil Novack said technical difficulties with the phone system in the Senate office in Washington are partially to blame.
But Jaimie Woo, an aide to Congressman Lloyd Doggett, said the representative鈥檚 office has also been receiving a larger-than-usual number of calls, and that they have made it a priority to ensure all callers can get through.
鈥淎ll of us, I think, we鈥檝e been able to field those calls and I don鈥檛 think -- and the congressman doesn鈥檛 think -- that this is some technological problem,鈥 Woo said.
A congressional district has only about 700,000 people in it, while Sens. Cornyn and Cruz have 28 million constituents. So, you could expect the call volume to be similarly different. Staffers say if you're having trouble getting through to an elected official, email is the best way to reach them.
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