A North Texas lawmaker wants the state鈥檚 largest natural gas provider to answer for widespread shortages that left hundreds of homes in Grand Prairie and Arlington without heat or hot water in the midst of last month鈥檚 winter freeze.
State Rep. Chris Turner, D-Grand Prairie, sent an open letter to Atmos Energy Thursday demanding to know why, among other things, the company failed to communicate with his constituents and his office.
Today I sent a letter to Atmos Energy CEO & President Kevin Akers requesting answers to the many questions surrounding the loss of gas in Tarrant County Dec. 22-23. Residents who were once again left w/o heat deserve answers鈥�& an assurance that this will not happen again.
— Chris Turner (@ChrisGTurner)
Turner said he has 鈥渟erious concerns regarding Atmos Energy鈥檚 continued inability to supply adequate natural gas service.鈥�
In addition to residential structures losing power, Turner highlighted his worries that the City of Grand Prairie lost gas pressure to critical infrastructure, including two fire stations.
鈥淭his was beyond an inconvenience,鈥� he wrote. 鈥淸T]he fire department had to take extraordinary measures to prevent water in tanker trucks from freezing so they could continue to be prepared to respond to a fire.鈥�
The outage caused the cities of Arlington and Grand Prairie to incur unanticipated expenses to keep essential services afloat. Turner said he wants to know what Atmos鈥� plan is to reimburse the cities.
Atmos did not respond to requests for comment Friday.
Turner's letter comes as residents of three Arlington neighborhoods have raised questions about how Atmos prepared for cold weather in the wake of the February 2021 winter freeze. Some in Deer Valley told 四虎影院 that, while the company had plans to add direct gas lines to the community after last year's storm, those changes still aren't in place.
In his letter, Turner outlined 13 questions he wants answers to 鈥� in writing 鈥� including an explanation of the communication breakdown.
鈥淲hy has Atmos repeatedly refused to answer basic questions from the public and news media about this episode - what happened, why it happened and will it happen again?鈥� he wrote.
He also pressed for answers as to why the energy company did not update constituents in real time throughout the outage. He claimed the company, 鈥淸told] the City of Grand Prairie [they] were not notifying residents about how to report outages for fear of getting too many complaints.鈥�
The letter also expresses Turner鈥檚 frustration with Atmos鈥� lack of transparency during the service restoration process, and concluded his four-page letter by asking what assurances the company can provide to his constituents to ensure that, 鈥渢here will not be a repeat gas shortage this winter or in the future.鈥�
On Dec. 28, Gov. Greg Abbott sent his own letter to the Texas Railroad Commission asking the agency to open an urgent investigation into Atmos鈥� failures.
Turner voiced his support for the investigation, writing that the investigation is 鈥渃ompletely warranted.鈥�
