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Tarrant Appraisal District board gives OK for new appraisal software after years of issues

Tarrant Chief Appraiser Joe Don Bobbitt, listens to a speaker during a Tarrant Appraisal District board of directors meeting held on July 22, 2024 at Arlington ISD Administration Building.
Camilo Diaz
/
Fort Worth Report
Tarrant Chief Appraiser Joe Don Bobbitt, listens to a speaker during a Tarrant Appraisal District board of directors meeting held on July 22, 2024 at Arlington ISD Administration Building.

After a decade of problems from its computer-assisted mass appraisal system, the Tarrant Appraisal District is taking its first concrete steps to replace it with new and improved software.

At a Sept. 9 meeting, appraisal district board members unanimously authorized the chief appraiser to negotiate and enter a contract with technology company for a cost of no more than $10 million over five years.

That system will replace Aumentum Technologies, which officials blamed for millions of dollars when it was rolled out in 2014. It has cost the district around $1.5 million annually to keep that software afloat. The technology has continued to frustrate the district and its taxing entities in the ensuing years, and Chief Appraiser Joe Don Bobbitt didn鈥檛 mince words when he first started working to find an alternative earlier this year.

鈥淭he software we have is pretty bad,鈥 Bobbitt, who early this year, told taxing entities at the April 18 meeting.

At the Sept. 9 meeting, Bobbitt expressed excitement about the change, and the experience True Prodigy brings to the table.

鈥淲hat we鈥檙e worried about is repeating the past,鈥 Bobbitt said. 鈥淲e don鈥檛 want to be the only one on the system, and we don鈥檛 want to be a beta. So we feel that True Prodigy is the safest bet with the number of clients they have.鈥

At the beginning of the meeting, appraisal district staff had estimated a total cost of $10.9 million over five years for the software. Previously, the cost had been estimated at around $14 million, but was negotiated down. Board member Rich DeOtte raised the idea of limiting the contract cost to $10 million, a number which was ultimately approved by the rest of the board. Staff will again have to negotiate with True Prodigy to get to that cost.

鈥淚 was really uncomfortable with the $14 million number, and I was hoping for something around $9 (million),鈥 DeOtte said.

Board member Alan Blaylock, who chairs the IT subcommittee, asked Bobbitt point blank if the reduced budget would kill the appraisal district鈥檚 chance of reaching a final contract with True Prodigy.

鈥淚 think we can get there, but we may have to look at some of the services (in the contract),鈥 Bobbitt said. 鈥淭here may be something we can pull out.鈥

Osvaldo Morales, president of True Prodigy, assured board members his company would reach an agreement with the appraisal district.

Blaylock said one of his primary goals when he first joined the appraisal district鈥檚 board of directors last year was to fix the mass appraisal system. He acknowledged that True Prodigy wasn鈥檛 the cheapest of the options the appraisal district considered, but said it is by far the most proven one across Texas.

鈥淭he portion of the work the board has to do is now done,鈥 Blaylock, a Fort Worth City Council member, said. 鈥淲e鈥檝e given TAD staff a clear directive on moving forward to get a new (mass appraisal) system implemented, as we鈥檝e done with firewall and website and every other challenging issue that we鈥檝e faced from internal infrastructure needs. I鈥檓 expecting significant progress on all of that before the end of this year.鈥

In addition to appraisal software challenges, the district has faced other technological challenges in the wake of that took its systems offline in March. Since then, board members have and created a new committee to study further improvements.

This first appeared on and is republished here under a Creative Commons license.

Emily Wolf is a local government accountability reporter for the Fort Worth Report. She grew up in Round Rock, Texas, and graduated from the University of Missouri-Columbia with a degree in investigative journalism. Reach her at emily.wolf@fortworthreport.org for more stories by Emily Wolf click here.