The city鈥檚 opened the new portal. The OPOM, which the city established in 2020, is separate from the police department and has a watchdog role.
The monitor can鈥檛 tell the police chief what to do, but can . The office tracks data, like police officers' use of force, to identify trends and monitors police investigations into officer misconduct.
Before, the police monitor鈥檚 office only accepted complaints and commendations in person, over the phone, or through a form people had to download, said Catherine Huckaby, the deputy police monitor. The new portal is easier to access, and it鈥檚 also easier to track that complaint data.
鈥淭he great thing about this form is that it all goes into a database where we can share the lessons learned: any policy changes that have been made based on some of that data,鈥� Huckaby said.
The new portal asks for information like the date of the incident, where it happened, details about the allegations and whether a police officer ticketed or arrested anyone. The more information someone shares, the better, Huckaby said. The data will help her office identify trends down to individual police divisions and even neighborhoods.
People can also submit complaints directly to the Fort Worth Police Department, but they may not want to, Huckaby said.
鈥淥ur office was created not only to monitor the investigations that internal affairs does, but also to be that neutral place that community members can go to if they want to start the process with us,鈥� she said.
The review process works like this:
- The police monitor鈥檚 office receives a person's complaint or kudos.
- The office then forwards the complaint or commendation to FWPD's internal affairs division, which oversees . Any complaint submitted through the police monitor鈥檚 office gets investigated, Huckaby said.
- The FWPD can take up to 90 days to investigate a complaint. The police monitor鈥檚 office keeps an eye on the investigation during this time.
- After the investigation is complete, the police monitor鈥檚 office will retrace internal affairs鈥� steps, looking at evidence like body cam footage and witness reports to make sure FWPD saw everything and that everyone came to the same conclusions, Huckaby said.
If the police monitor鈥檚 office finds any missed facts or opportunities for policy changes, it sends those recommendations back to internal affairs.
The police monitor鈥檚 office plans to make data about complaints and the resulting policy changes public. However, it鈥檚 not clear whether the recommendations the police department rejects will be made public, too.
Huckaby said she could not share any examples of rejected policies, but that her office鈥檚 goal is to put a dashboard up on its website tracking recommendations and their status.
鈥淪o far, the chief has been open to many of the suggestions,鈥� she said. 鈥淎nd if he's not, then we move on to the next one because there's always something else that we can be working on."
The police monitor鈥檚 office also plans to submit its first biannual report to the city manager and the public by April 1st.
Got a tip? Email Miranda Suarez at msuarez@kera.org. You can follow Miranda on Twitter
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