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Wait times, worker shortage in March has Dallas County leaders scrambling ahead of May elections

Photograph of Glady Ivy in her home. She was among many Dallas Country residents who had difficulty voting in the March 1 primary elections.
Bret Jaspers
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四虎影院
Gladys Ivy is among many Dallas County residents who faced difficulties voting in the March 1 primary elections.

Gladys Ivy waited four hours to vote in last month鈥檚 primary election on March 1. The day was hot, and she had errands to run, but Ivy stayed put.

鈥淚 didn鈥檛 want to leave, and go someplace else, and sit in line longer than I already [had],鈥 she recalled.

Problems at the polls in Dallas County last month have prompted election officials to consider adjusting their plans for May. Under a new proposal, local elections on May 7th and a state runoff on May 24th would have fewer voting locations because there aren鈥檛 enough poll workers to run the sites.

County commissioners are set to vote on the plan at a Wednesday meeting.

Not everyone thinks the problem is simply a lack of staff, however. Some county commissioners who oversee the elections department blame department management for delays. Other people point to a reluctance among some would-be election judges who fear prosecution under a new Texas law that strengthens the role of partisan poll watchers.

Waiting at the curb

Ivy, a 71-year-old Lancaster resident, wanted to vote curbside because she mostly uses a wheelchair outside of her home. She arrived at Disciple Central Community Church in DeSoto between 11:30 and 11:45 a.m., but didn't cast a ballot until around 3:40 p.m.

She said some cars pulled away without getting any time with a voting machine; an election worker told her the machines鈥 batteries were dwindling as voters marked the long ballot.

Gladys Ivy, a 71-year-old Dallas Country resident who uses a wheelchair outside her home, waited about four hours to vote in the March 1 primaries at the Disciple Central Community Church.
Bret Jaspers
/
四虎影院
Gladys Ivy, a 71-year-old Lancaster resident who uses a wheelchair outside her home, waited about four hours to vote in the March 1 primaries at the Disciple Central Community Church.

Elections Director Michael Scarpello told county commissioners recently a huge reason for problems at the polls was a lack of on-the-ground election workers, including the election judges who run the sites.

鈥淥n February 27th, when we [handed] out the supplies to the judges, we had 71 no-shows,鈥 he said.

Scarpello wants to avoid future problems by consolidating dozens of county voting locations. He鈥檚 proposed eliminating roughly 60 of approximately 460 Election Day Vote Centers for May 7 and May 24. On primary day, 67 sites saw fewer than 100 voters.

Scarpello said elections, like the private sector, faces a labor shortage. He said 628 co-judges worked on primary day, out of a desired 936. After scrambling for replacements, the department had eight sites that didn鈥檛 open due to a lack of judges. They were also short dozens of election clerks and several inspectors.

Others say the struggle to staff polling places has roots in the recently passed election law SB1. Republican state lawmakers pushed it through over the objections of voting rights advocates, and Gov. Greg Abbott signed it into law in September.

Kristy Noble, chair of the Dallas County Democratic Party, pointed to the ripple effect of new identification requirements for mail-in ballots, which are available only to : people sick or with a disability, those 65 years old or older, those expected to give birth around the time of the election, people in jail or those out of town during the voting period.

Almost 25,000 mail-in ballots were rejected statewide, including 716 in Dallas County, according to data released by the Texas Secretary of State鈥檚 office.

Noble noted over 6% of mail-in ballots in the county were rejected because of the new identification requirements. Those voters, she said, had to show up in person if they wanted to vote, leading to longer queues to vote curbside.

鈥淭hose are the same type of folks who are not going to be able to go into the voting location and need that curbside voting assistance,鈥 she said.

Scarpello told 四虎影院 there wasn鈥檛 any scientific evidence to support this theory, but agreed the new confusion around mail-in ballots 鈥減robably played a factor鈥 in driving people to vote curbside.

Other reasons

Scarpello cited other reasons for a rocky election, including department turnover and new election guidance from the state arriving up to one day before the primary.

County elected officials, whose jobs depend on the support of voters, say no one should wait for hours to vote, nor arrive at a polling place during voting hours only to confront a locked door. Some laid the blame at Scarpello鈥檚 feet.

Dallas County Commissioner John Wiley Price raised concerns that some people waited hours to vote or encountered a locked door at a polling place when they showed up during voting hours.
Bret Jaspers
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四虎影院
Dallas County Commissioner John Wiley Price raised concerns that some people waited hours to vote or encountered a locked door at a polling place when they showed up during voting hours.

鈥淗ow many voters were turned away because a location wasn鈥檛 open, or because no one came outside for curbside voting,鈥 Commissioner John Wiley Price asked. 鈥淥perationally, you should know better.鈥

Commissioner Elba Garcia, who represents western Dallas County, also chided Scarpello for the many problems with machines that she witnessed on March 1.

鈥淲e had a lot of technical issues,鈥 she said. 鈥淲e need to do better than that.鈥

Scarpello also said some election judges were afraid of being prosecuted under a provision of the law related to partisan poll watchers. SB 1 for a worker to 鈥渒nowingly prevents a watcher from observing an activity or procedure the person knows the watcher is entitled to observe.鈥

Election judge Kris Farrell said some of her colleagues had heard about an that didn鈥檛 become law, which had more potential violations with more severe consequences for election workers.

鈥淪o they still thought, 鈥榦h my God I could go to jail,鈥欌 she said. 鈥淎nd I think there was paranoia about that.鈥

Farrell, who has been an election judge for about 12 years and was formerly a co-director of elections for the county Democratic Party, said communication from the elections department was not good. But long hours and bad weather at the end of February also contributed to a shortage of workers.

Plus, there was a lack of familiar faces 鈥 the people who poll workers used to call directly to ask for help or clarification.

鈥淭here was a new team at the elections department. There was a new team at the Democratic Party office. There was a new team at the Republican office,鈥 Farrell said. 鈥淭hese were not people that you knew yet. You didn鈥檛 have a relationship with them.鈥

Dallas County isn鈥檛 the only place where the ranks of poll workers have diminished. A Brennan Report for Justice found that 30% of election workers know colleagues who have stopped working elections because of fears for their safety or increased threats.

Future measures

Dropping down to about 400 vote centers for the May elections would put Dallas County closer to Tarrant and Denton Counties, which have 191 and 131 Election Day vote centers, respectively, according to Scarpello鈥檚 presentation.

(A 鈥渧ote center鈥 is where any registered voter can cast a ballot, regardless of where they live in the county.)

鈥淚n all likelihood, there鈥檚 going to be some that have to close anyway because there鈥檚 not going to be staff there at all,鈥 said Commissioner J. J. Koch, who represents the Park Cities and the northwestern portions of Dallas County.

The reduction in polling places will only be for May 7 and May 24. Come November, the county will return to about 460 vote centers.

To decide on the of polling sites that would go dark, Scarpello looked at how close a site was to another polling location, turnout projections, accessibility for people with disabilities and proximity to public transportation. He said he consulted a wide variety of stakeholders, including area cities and political party chairs.

鈥淚t is untenable for us to man 460 polling locations, particularly for the May 7th and May 24th elections,鈥 said Jennifer Stoddard-Hajdu, chair of the Dallas County GOP, as she urged commissioners to pass the consolidation plan.

鈥淭he only objection I could see to doing that is to create 鈥 on purpose 鈥 chaos,鈥 she said.

Noble told 四虎影院 she had no specific objection to removing any of the proposed sites but wanted to keep the reduction to around 10% of the total, or about 46 sites.

Aside from consolidating locations, officials are trying to do something about wages. Dallas County commissioners bumped pay for election judges from $18 to $20 an hour and added pay for a judge鈥檚 five-hour Election Day training. Clerks make $16 an hour.

Scarpello also promised to ramp up recruitment.

Price, whose district includes southern and eastern Dallas County, said the elections department should train county staff that work in other departments to work the election, if necessary, under a of the commissioners court.

鈥淲e鈥檝e always trained people to be ready for the elections,鈥 Price said at a meeting last week.

Scarpello said he would soon bring commissioners a proposal that offers more pay to county staff who cross train for elections.

Ivy, the Lancaster resident who waited hours to vote in March, said her plan for the upcoming runoffs is to show up during early voting, like she usually does. She couldn鈥檛 last month because she was caring for sick relatives.

Thinking of her sharecropper parents kept her going on primary day, she said.

鈥淚 could hear my mom and dad saying to me, 鈥業t鈥檚 a privilege to vote. And you must vote. People died for our freedom to vote.鈥欌

Got a tip? Email Bret Jaspers at bjaspers@kera.org. You can follow Bret on Twitter .

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Bret Jaspers is a reporter for 四虎影院. His stories have aired nationally on the BBC, NPR鈥檚 newsmagazines, and APM鈥檚 Marketplace. He collaborated on the series Cash Flows, which won a 2020 Sigma Delta Chi award for Radio Investigative Reporting. He's a member of Actors' Equity, the professional stage actors union.