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Carrollton Police launches new security camera program with controversial vendor

Exterior shot of the Carrollton Police Department building, which is covered in windows, with a beige sign that reads "Carrollton Police Department." There is a Texas flag and a U.S. flag in front of the building
City of Carrollton
The Carrollton Police Department is launching a new camera program that allows residents and businesses to share their live security feeds with the department.

Correction: This story was updated on May 1, 2025, to better reflect the nature of the security camera program.

The Carrollton Police Department is expanding its security camera capabilities.

The department, working with private vendor Flock Safety, this week launched Carrollton Safe, which allows residents to voluntarily send their own live security camera footage 鈥 from tools like Ring 鈥 into CPD鈥檚 feed.

鈥淭heir cameras, those improvements to efficiency for retrieving video footage for our investigators and crime scene technicians, it just increases exponentially,鈥 said Carrollton Assistant Police Chief Caleb West.

The department already keeps a voluntary registry of hundreds of private security cameras that West said has aided in solving previous crimes, including murders. The new video integration option is a 鈥済ame changer,鈥 he said.

鈥淲e created the camera registry many years ago to try and cut down on that time,鈥 he said. "With Carrollton Safe, though, this is simply 鈥 improvements to technology.鈥

Connor Metz, a spokesperson for Flock Safety, said to address concerns about privacy, the company will not keep any data past 30 days.

鈥淪ome folks in some communities, you know, they have concerns, they don't want police officers going back two years in the past to go and like track their movements,鈥 Metz said.

The company was recently found to have installed dozens of cameras on public property in Fort Worth without approval from the city. A lawsuit against the city of Norfolk, Virginia, alleges the city鈥檚 use of Flock鈥檚 license plate reader technology 鈥渁llows police to monitor the comings and goings of all drivers in the city.鈥

Carrollton PD also uses Flock鈥檚 license plate recognition technology.

West said the city isn鈥檛 concerned, as they are aware of all the cameras on Carrollton city property.

鈥淲e share the same transparency and privacy concerns as everyday citizens,鈥 he said.

Carrollton police officers are restricted from accessing or viewing camera footage without a law enforcement purpose. It has to be documented and logged by the officer as they seek to view that information, West said.

Priscilla Rice is 四虎影院鈥檚 communities reporter. Got a tip? Email her at price@kera.org

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A heart for community and storytelling is what Priscilla Rice is passionate about.